Open to opportunities

Brooklyn Delgado

@brooklyndelgado

Message

Versatile professional blending healthcare experience, customer service, and creative craftsmanship.

United States

Message

What I'm looking for

I seek roles offering professional growth, mentorship, and meaningful contribution in healthcare, customer service, digital marketing, or creative small-business operations.

I am a dedicated professional with experience across healthcare administration, direct patient support, customer-facing roles, and creative entrepreneurship. My background includes positions as a file clerk in cardiology, unit secretary in a hospital, medical assistant for a vascular surgeon, and grocery personal shopper.

In recent years I transitioned into the gig economy and then into small-business crafting as a rug maker, demonstrating adaptability, self-direction, and hands-on production skills. I hold a Certified Digital Marketing Associate credential and have pursued college coursework in nursing and digital media/marketing.

I bring strengths in organization, time management, EMR familiarity, service delivery, and clear communication, coupled with a willingness to learn and grow into new roles. I enjoy roles that allow me to combine practical operational skills with customer-focused service and creative problem solving.

I am open to opportunities that offer professional development, mentorship, and a chance to contribute meaningfully—whether in traditional healthcare operations, customer service, digital marketing, or small-business/creative positions.

Experience

Work history, roles, and key accomplishments

Current

Rug Maker

Current

Rugtista

Jan 2022 - Present (4 years)

Design and craft decorative shag rugs, managing end-to-end production and direct sales; built a small creative business over two years and expanded product offerings.

Handcrafting Textiles Product & Design Small Business Quality Control Customer Service Inventory Management

Grocery Shopper

Instacart

Jul 2019 - Mar 2020 (8 months)

Fulfilled customer grocery orders with accuracy and timeliness across assigned routes, maintaining high customer satisfaction during peak demand periods.

Customer Service Time Management order fulfillment Route Planning Attention To Detail

Medical Assistant

Vascular Surgery Clearlake

Aug 2014 - Dec 2014 (4 months)

Supported vascular surgery clinic operations by preparing patients, assisting with basic procedures, and maintaining medical records during a brief clinical assignment.

Patient Care EMR Vital Signs Clinical Support Medical Records

Unit Secretary

Clear Lake Webster Medical Center LLC

Jan 2013 - Dec 2014 (1 year 11 months)

Coordinated unit communications and documentation, managed patient admissions/discharges, and supported nursing staff to ensure smooth hospital operations.

Medical Records Communication Scheduling Patient Coordination EMR

File Clerk

Cardiovascular Specialists of Texas

Jan 2011 - Dec 2014 (3 years 11 months)

Maintained and organized patient files and medical records, ensuring accurate documentation and timely retrieval to support clinical workflows over a three-year period.

Medical Records Attention To Detail Records Management Confidentiality

Education

Degrees, certifications, and relevant coursework

East Tennessee State University

Registered Nursing / Digital Media / Digital Marketing

2017 -

Attended coursework in Registered Nursing, Digital Media, and Digital Marketing with on/off enrollment and no completed degree; currently paused to determine career direction.

Texas City High School

High School Diploma, High School Diploma

2009 - 2012

Activities and societies: Alto saxophone section leader; Drum Major of marching band (2011–2012)

Completed High School Diploma with participation in marching band as alto saxophone section leader and served as Drum Major during the 2011–2012 football season.