Keyona Jones-Rogers

I’m a dedicated and adaptable professional with experience in home healthcare, customer service, food service, and business ownership. I’m known for strong organizational skills, attention to detail, and a commitment to excellence in every role I take on.

As a Home Health Aide at Home Healthcare Alternatives (2017–2026), I provided daily care for patients, including mobility support and companionship. I managed meal prep and light housekeeping, and I reported changes in patient conditions to families to help ensure consistent, informed care.

Before and alongside my healthcare work, I strengthened my customer-focused approach as a Customer Service Representative at Wayfair (2023–2025). I assisted customers with orders, returns, and product inquiries, resolving issues efficiently to ensure customer satisfaction.

I also handled high-responsibility administrative work and operations. At the Department of Treasury, I worked as an Administrative Clerk (Temporary), maintaining accurate records and processing sensitive financial paperwork with precision. As an Owner/Operator of a jewelry business, I managed product sourcing, sales, shipping, receiving, and inventory organization—bringing the same reliability and detail to every step. I’m CPR/First Aid certified and trained as a Home Health Aide.