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Brittany BrownBB
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Brittany Brown

@brittanybrown1

Academy Director & licensed cosmetologist with 15+ years in beauty, 10+ in education. Award-winning hair artist who builds curriculum & teams.

United States
Message

I'm the Academy Director at Collectiv Academy in Braintree, MA, where I lead strategic planning, curriculum development, staff management, compliance, event planning, and student engagement. As a licensed cosmetologist and instructor in Massachusetts and Rhode Island, I bring over 15 years of industry experience, including 10 years in cosmetology education, to helping students grow into confident, career-ready professionals.

Before joining Collectiv Academy (formerly Toni&Guy), I spent years as a Salon Field Trainer for JCPenney Salons, overseeing 30+ locations across New England and New Jersey, largely remotely. I monitored team KPIs, including service revenue, retail sales, and client retention, and built action plans to help each salon hit its goals. I reviewed marketing promotions to keep them consistent with brand standards, and I kept guest experience and service delivery consistent across every location. I coached managers and stylists, ran ongoing training to sharpen technical and customer service skills, and partnered with HR on recruiting, onboarding, and retention. I also resolved staffing, scheduling, and customer concerns to keep operations running smoothly.

4x NAHA Nominee

2025 International Beauty Industry Award Finalist

Experience

Work history, roles, and key accomplishments

Collectiv Academy logoCA
Current

Director

Nov 2025 - Present (10 months)

Worked as Director at Collectiv Academy.

JCPenney logoJC

Salon Field Trainer

Jan 2019 - Nov 2025 (6 years 10 months)

Educating salon stylists and further developing their skills with technical skills in haircutting & haircoloring, retail selling skills, building their business via social media, product knowledge and overall salon business.
Scheduling and hosting virtual trainings to open up my range of stylists reached within the US.
Educating stylists on how to build their business, maintain clientele retention

TONI&GUY logoTO

Cosmetology Instructor

Jun 2014 - Jan 2019 (4 years 7 months)

Teaching cosmetology students the basic foundations of haircutting, haircoloring techniques, retail selling skills, color theory.
Creating curriculums that focus on Toni and Guy Haircutting and Haircoloring techniques.
Planning phase information while delivering and preparing quality classroom instructions for the month.
Ensuring the students maintain spotlight attitude with clients and focus on t

JCPenney logoJC

Senior Stylist

Jun 2012 - Oct 2013 (1 year 4 months)

To provide professional styling services to individuals in need while building & withholding my clientele base.
Educating customers on hair health & upkeep, making sure their aware of their hair's individual needs.
Selling skills within retail to help educate the customers on at home care to maintain their hair.

Bella Vita Salon and Day Spa logoBS

General Manager & Stylist

Feb 2012 - Jun 2012 (4 months)

Supervising and managing salon's staffing performance.
Developing strategies to improve quality of salon and gain volume.
Creating marketing and networking strategies that will help boost service and retail sales.
Processing new hire procedures and training for new employees.
Maintaining and reviewing client service standards.
Ensuring salon cleanliness and maintaining state standards.
Encourage a

Adeline LaPlante Memorial Center logoAC

Residential Assistant

Jan 2011 - Feb 2012 (1 year 1 month)

Assisting individuals with disabilities in their living environment.
Teaching them essential skills to allow them to live on their own.
Planning and organizing field trips for groups of women and men throughout the day.

Education

Degrees, certifications, and relevant coursework

TA

Toni & Guy Hairdressing Academy

Cosmetology/Cosmetologist, General

2014 - 2015

ES

Euphoria Institute of Beauty Arts & Science

ES

East Providence Senior High School

Graduated

2004 - 2008

Tech stack

Software and tools used professionally

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