At CTEC, I handled a high volume of calls on a multi-line telephone system, shared basic service information, and scheduled appointments.
I entered information into electronic medical records and maintained organized, current business forms on the document server.
I served as an initial point of contact for inquiries, welcoming clients and visitors and directing people to appropriate resources. I also prepared letters and packets, processed mail, and supported internal projects.
I protected confidential patient information in line with applicable laws and regulations. My experience includes customer service, administrative support, and electronic medical records.
