Bri Harris

Perform digital forensic acquisitions and analysis of electronic media in an ANAB-certified lab to identify indicators of compromise and support federal investigations, maintaining chain of custody and documenting findings for legal proceedings.

Coordinated cloud deployments and QA for global Retail programs, led UAT and incident prioritization for major campaigns, and produced analytics and stakeholder documentation to ensure on-time delivery of retail initiatives.

Reproduced and triaged software issues across builds using simulators and test automation, filed and mitigated hundreds of bugs to improve releases, and authored tooling to reduce build compile time by 1h45m.

Provided advanced iOS and macOS technical support and device repairs, identified and remediated malware and system anomalies, maintained high CSAT and repair success rates while mentoring technicians and managing escalations.

Processed and tracked patient specimens, prepared send-out and newborn screening shipments, performed centrifugation and aliquoting, and managed inventory and supplies to support laboratory operations.

Managed ticketing operations using Ticketmaster HOST and command-line tools to run nightly reports, process sales/refunds, and create training documentation for box office procedures.

Currently enrolled in a Bachelor of Science program in Cybersecurity and Information Assurance.

Activities and societies: Minor in Criminology & Criminal Justice

Completed 112 credits toward a Bachelor of Science in Chemistry with a minor in Criminology & Criminal Justice.