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Bridget Henderson

@bridgethenderson

Customer service and training professional with 20+ years in retail, inventory, and order fulfillment, focused on detail and growth.

Zimbabwe
Message

What I'm looking for

I’m looking for a full-time position that enhances my customer service skills, with the potential for growth within a company that offers stable employment opportunities, where I can bring training, safety, and detail-focused order fulfillment support.

I’m a proactive and reliable multitasker with excellent organization skills, strong written and verbal communication, and the ability to prioritize the needs of the position, customers, and vendors. I bring solid problem solving skills and pays close attention to detail in every step of service and coordination.

With 20+ years in the customer service industry, sales and inventory, I’ve owned monthly audits, tracking/shipping of orders, and ordering supplies while supporting daily store and warehouse operations. My experience includes stocking merchandise, loading and unloading supplies, fulfilling orders to vendors, training, hiring, and continued employee training to strengthen performance and consistency.

In my current role as Order Selector / Training Coordinator at Macklanburg Duncan, I’m responsible for new hire training, employee retention, continued safety education, and preparing pallet jacks with merchandise to fulfill vendor orders. I maintain safety and cleanliness of the warehouse, perform safety checks and training, and fill back orders that aren’t properly filled to ensure vendor satisfaction—always as a team player with excellent verbal and written skills.

Experience

Work history, roles, and key accomplishments

MD
Current

Order Selector / Training Coordinator

Macklanburg Duncan

Jan 2021 - Present (5 years 6 months)

Coordinate new-hire training and continued safety education for warehouse employees. Prepare pallet jacks for vendor order fulfillment, perform safety checks, handle back orders and misfilled orders, and maintain warehouse safety and cleanliness.

Education

Degrees, certifications, and relevant coursework

HI

High School Diploma (unspecified institution)

High School Diploma, General Studies

Obtained a High School Diploma and later pursued additional vocational training.

VP

Vocational Training (unspecified provider)

Vocational Training, Business Management

Completed some vocational training in Business Management.

Tech stack

Software and tools used professionally

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