Open to opportunities

Bridget Biira

@bridgetbiira

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Product Manager building AI-powered subscription and marketplace products to drive retention and paid conversion.

Nigeria

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What I'm looking for

I’m looking for a product role where I can lead AI-enabled, data-driven growth—pairing user research with analytics to ship, iterate, and improve onboarding, retention, and paid conversion alongside strong Engineering and Design partners.

I’m a Product Manager with end-to-end product experience—translating user research into PRDs and acceptance criteria, collaborating closely with Engineering, Design, QA, Data, and Marketing, and supporting launches through post-launch growth. I’ve supported AI-powered, subscription-based and marketplace products across their lifecycle, using analytics and customer feedback to shape roadmaps that improve engagement, retention, and adoption.

In my most recent roles, I’ve worked on AI product decisions that consider conversational quality, response latency, and token consumption economics, while also designing usage-based subscription pricing and coordinating cross-region payment integration work. I also bring a strong QA and customer-experience foundation—from mapping test requirements to tickets and flagging security and accessibility issues, to managing large volumes of customer interactions—so I can build products that work reliably and meet real user needs.

Experience

Work history, roles, and key accomplishments

Current

Product Manager

Current

Groom Technology

Feb 2026 - Present (5 months)

Supported the founder with core product documentation (PRD/FRD/TRD), roadmap structure, and success metrics for an AI-powered software onboarding platform. Managed sprint planning and backlog grooming, ran GTM content and operations calendars, tracked waitlist growth, conducted competitive research and customer discovery, and performed release quality checks.

Product documentation PRD文档撰写 Sprint Planning Backlog Grooming Agile Delivery Go To Market Planning Competitive Research Customer Discovery Outreach Sequencing Waitlisted

Current

Product Manager

Current

EmerJ LLC (Deen AI)

Oct 2025 - Present (9 months)

Supported product strategy and feature delivery for an AI-powered Islamic companion app, from MVP through public launch, using user research to define PRDs and acceptance criteria. Evaluated conversational quality and token consumption economics for AI decisions, helped implement usage-based subscription pricing, monitored post-launch analytics for roadmap input, and supported release quality acro

Product Strategy User Research Acceptance Criteria Agile Delivery Cross Functional Collaboration AI Product Development Paystack Retention Analysis TestFlight

Current

Virtual Relationship Manager

Current

Union Bank of Nigeria

Feb 2025 - Present (1 year 5 months)

Managed relationships across a 400+ SME and retail client portfolio, identifying user needs and adoption challenges to inform product experience insights. Ran customer engagement and win-back initiatives that reactivated 750+ dormant accounts.

Client Relationship Management Customer Insights Adoption Barriers Analysis Customer Engagement

Product & QA Support Intern

FlareTag

Feb 2026 - Jun 2026 (4 months)

Worked with product and engineering teams to support QA across multiple MVP milestones by reviewing requirements and user stories, mapping test requirements to tickets, and executing test cases. Built Postman-based API regression coverage, flagged security issues, and ran accessibility checks (WCAG 2.1 AA) using Lighthouse and axe DevTools.

QA User Story Review Test Planning Risk Register Test Coverage Test Execution Postman Newman CLI Security Testing XSS Accessibility Testing WCAG 2.1 AA Lighthouse

Product Manager Intern

WasteWorth

Jul 2025 - Oct 2025 (3 months)

Helped validate a two-sided waste management marketplace concept through market research and customer discovery, supporting selection of the flagship MVP idea. Supported MVP strategy and delivery using RICE/MoSCoW prioritization, collaborated on API design and integration testing, and conducted usability testing with beta users to improve task completion.

Market Research Customer Discovery Product Strategy RICE W MoSCoW Usability Testing API Design Integration Testing Task Completion

Customer Success Specialist

Access Bank PLC

Jan 2023 - Jan 2025 (2 years)

Managed 40K+ customer interactions across voice and email channels, building insight into customer behavior and everyday adoption barriers. Achieved 95%+ resolution performance through issue diagnosis and structured documentation of recurring challenges to support service improvement.

Customer Success Customer Support Email Support Resolution Management Structured documentation Service Improvement