Open to opportunities

Brian Siduli dhliwayo

@briansidulidhliwayo

Message

Dedicated professional with expertise in customer service and administration.

Zimbabwe

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am a motivated individual with a Bachelor of Science Honours Degree in Government and Public Management from the University of Zimbabwe. My academic journey has equipped me with a strong foundation in public administration, complemented by practical experience in customer service and procurement. I pride myself on my ability to adapt quickly to new environments and processes, ensuring that I can contribute effectively to any team.

Currently, I serve as the Vice Branch Manager at First Pack Park Street Branch, where I excel in providing exceptional customer service and managing inventory. My role involves supervising sales staff, processing transactions, and implementing sales strategies to meet targets. Previously, I completed an internship at Chitungwiza Central Hospital, where I gained valuable experience in procurement and administrative tasks. I am eager to leverage my skills and experiences in a dynamic work environment that values teamwork and innovation.

Experience

Work history, roles, and key accomplishments

Current

Vice Branch Manager

Current

First Pack Park Street Branch

Mar 2023 - Present (2 years 3 months)

Assisted customers with product selection and purchases, ensuring excellent customer service. Operated point-of-sale (POS) systems and electronic tills to process transactions accurately. Managed stock levels, conducted regular stock takes, and reported discrepancies.

Customer Service Point of Sale Inventory Management Sales Market Analysis Conflict Resolution Team Leadership

Procurement Intern

Chitungwiza Central Hospital

Sep 2022 - Mar 2023 (6 months)

Prepared procurement documentation and ensured compliance with the Public Procurement and Disposal of Public Assets Act. Assisted in sourcing and procuring goods and services, maintaining accurate records of purchases and supplier engagements. Conducted market research to identify and assess potential suppliers.

Procurement Documentation Compliance Supplier Management Market Research Administrative Support Data Entry Logistics

Education

Degrees, certifications, and relevant coursework

University of Zimbabwe

Bachelor of Science Honours Degree, Government and Public Management

Grade: Upper Second Class 2.1

Pursued a Bachelor of Science Honours Degree in Government and Public Management. Gained comprehensive knowledge in public administration, governance, and policy analysis. Achieved an Upper Second Class (2.1) grade.

Glen Norah 1 High School

Advanced Level (ZIMSEC), Arts and Humanities

Grade: 11 Points

Completed Advanced Level studies with a focus on Family and Religious Studies, History, and English in Literature. Developed strong analytical and critical thinking skills. Achieved 11 points.

Glen Norah 1 High School

Ordinary Level (ZIMSEC), General Studies

Grade: 6 Subjects Passed

Completed Ordinary Level studies, passing 6 subjects including Mathematics, English, and Science. Built foundational knowledge across various disciplines. Developed essential academic skills.