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Brian Nyagumbirira

@briannyagumbirira

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Experienced Solutions Engineer specializing in network and systems administration.

Zimbabwe

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What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative environment.

I am a dedicated Solutions Engineer with over 8 years of experience in network and systems administration. My journey began with a B.Sc. Hons in Computer Science, and I have since acquired multiple certifications, including Microsoft Certified Solutions Expert and CISCO Certified Network Associate. I thrive in dynamic environments where I can leverage my technical skills to solve complex problems and enhance operational efficiency.

Throughout my career, I have successfully managed projects and provided technical support across various organizations. My role as a Solutions Engineer at MB Technology Solutions involved collaborating with IT professionals to ensure hardware availability and project success. I have a proven track record of resolving escalated issues and implementing innovative solutions that improve customer experience and streamline processes.

I am passionate about continuous learning and professional development, always seeking to stay updated with industry trends and technologies. My goal is to contribute to a forward-thinking organization where I can apply my expertise in network administration and project management to drive success.

Experience

Work history, roles, and key accomplishments

Solutions Engineer (L3)

MB Technology Solutions

Nov 2022 - Aug 2024 (1 year 9 months)

As a Solutions Engineer, I managed network administration, Windows Server, and firewall setups. Collaborated with IT professionals to ensure project hardware availability and provided technical support. Developed specifications for proposed solutions and documented requirements for customer experience improvements.

Network Administration Windows Server Technical Support Documentation Auvik Set And Administration Multi Factor Authentication

Projects Engineer (L3)

MIS Solutions

Mar 2019 - Nov 2022 (3 years 8 months)

In my role as Projects Engineer, I implemented project plans, tracked deliverables, and communicated with stakeholders. I managed client expectations and created infrastructure documentation while supporting colleague development and resolving escalated issues.

Project Management Stakeholder Management Team Collaboration Technical Knowledge Client Management

Systems Engineer (L3)

Frampol Investments

Jan 2018 - Apr 2019 (1 year 3 months)

As a Systems Engineer, I ensured system uptime and security, managed cloud backups, and performed Office 365 migrations. I also configured Active Directory and implemented antivirus solutions while maintaining documentation and support for business applications.

System Uptime Management Office 365 Active Directory Technical Support Documentation Resource Management

Support Engineer

Logikmind Consulting Company

Mar 2016 - Dec 2017 (1 year 9 months)

In my role as Support Engineer, I provided managed services support, researched hardware and software solutions, and prepared SLA reports. I also consulted clients on technology use and managed helpdesk processes, ensuring timely resolution of support tickets.