Open to opportunities

Brianca User

@briancauser

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MIS reporting and business operations professional turning KPIs into decision-ready dashboards.

Zimbabwe

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What I'm looking for

I’m seeking opportunities in Business Analysis, Operations Analysis, MIS Reporting, PMO, and Customer Operations—where I can build KPI dashboards, automate reporting, and support business decision-making with SQL, Power BI, Excel, and Tableau.

I’m a Business Operations and Reporting professional with 15 years of experience in media operations, client coordination, stakeholder management, MIS reporting, and project execution. I prepare MIS reports, dashboards, and KPI tracking reports for management review, monitor campaign performance and operational activities, and coordinate cross-functional teams to keep delivery on time.

I focus on data-driven insights and process improvement—tracking milestones, timelines, and resource allocation while managing stakeholder communication and reporting requirements. Recently, I upskilled in SQL, Power BI, Excel, and Tableau to strengthen reporting, dashboarding, and analytics, and I’ve built KPI dashboards and customer operations insights using SQL and Power BI.

Experience

Work history, roles, and key accomplishments

MIS Reporting Coordinator

Varsha Brandwave Pvt. Ltd.

Apr 2024 - Jan 2026 (1 year 9 months)

Prepared MIS reports, dashboards, and KPI tracking for management review while monitoring campaign performance and operational metrics. Coordinated cross-functional delivery and led a team of 6 members to meet business objectives, managing stakeholder communications and reporting requirements.

Power BI KPI Tracking Dashboards Advanced Excel SQL Stakeholder Management Project Coordination Team Management

Recruitment Coordinator (Remote)

Default IT Staff Augmentation

Jan 2023 - Dec 2023 (11 months)

Coordinated recruitment operations including interview scheduling, onboarding, and ongoing reporting. Managed candidate and stakeholder communication and maintained recruitment tracking reports and operational dashboards throughout the hiring process.

Recruitment Operations Interview Scheduling Onboarding coordination Candidate Management Dashboards Process Coordination Data Reporting

Media & Client Coordinator

AMV Concept Solutions

Jun 2012 - Mar 2021 (8 years 9 months)

Managed client servicing, media coordination, campaign execution, and operational reporting. Built business reports and performance summaries, coordinated with vendors and media partners, and maintained stakeholder communication to resolve issues and support management reporting.