Open to opportunities

Brett User

@brettuser

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Advertising and marketing student specializing in digital marketing and dropshipping.

United States

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What I'm looking for

I seek a role in digital marketing or e-commerce where I can apply content creation, analytics, and customer-focused skills while growing in a collaborative, learning-focused environment.

I am an advertising and marketing professional and student with hands-on experience in member services, dropshipping, and digital content creation. I combine classroom learning at Austin Community College with practical roles in customer-facing environments to improve user satisfaction and operational efficiency.

I have produced short-form video content that generated over 100,000 views and managed a dropshipping business serving over 100 customers, demonstrating skills in content creation, social media management, and sales. My member services roles at golf and tennis clubs focused on maintaining equipment, ensuring cleanliness, and delivering welcoming experiences.

I approach work with attention to detail and a focus on measurable impact, applying market research and Google Analytics to inform marketing decisions while continuing to advance my advertising education with a 3.7 GPA.

Experience

Work history, roles, and key accomplishments

Current

Tennis Shop Assistant

Current

University of Texas Tennis Club

Aug 2025 - Present (5 months)

Checked in members daily and maintained cleanliness of tennis courts and shop, fostering a welcoming environment and smooth operations.

Customer Service Facility Maintenance Point of Sale Inventory Communication

Current

Content Creator

Current

YouTube and TikTok

May 2020 - Present (5 years 8 months)

Produced short-form videos that generated over 100,000 views, growing audience engagement through consistent content creation.

Content Creation Video Editing Social Media Management Audience Growth Short Form Content Analytics

Dropshipping Specialist

Pets and Claws

Mar 2025 - Sep 2025 (6 months)

Provided personalized pet product solutions to over 100 customers, improving satisfaction and contributing to sales growth during the engagement.

Dropshipping Customer Service order fulfillment Product Sourcing Digital Marketing

Member Services

Twin Creeks Golf Club

Jan 2024 - Jul 2024 (6 months)

Enhanced member experience by cleaning and maintaining golf carts and clubs daily, improving facility readiness and member satisfaction.

Member Services Facility Maintenance Customer Service Operations Time Management

Member Services

University of Texas Golf Club

Jan 2021 - Aug 2022 (1 year 7 months)

Maintained and prepared approximately 20 golf carts and clubs daily to enhance member satisfaction and experience.

Member Services Equipment Maintenance Customer Service Operations Teamwork

Education

Degrees, certifications, and relevant coursework

Austin Community College

Advertising & Marketing

2023 -

Grade: 3.7

Pursuing studies in Advertising & Marketing with coursework including Principles of Advertising and Introduction to International Business and Trade; maintaining a 3.7 GPA.