Brendan Ina
@brendanina
Results-oriented Process Assistant with a focus on operational excellence.
What I'm looking for
I am a highly driven and results-oriented Process Assistant with over three years of hands-on experience in Amazon fulfillment centers. My journey has been marked by a proven ability to lead teams, support process improvements, and drive operational excellence in fast-paced environments. I take pride in my role in launching a new nIXD building, where I set up process flows, implemented SOPs, and trained new team members, ensuring a smooth transition and operational success.
Throughout my career, I have successfully onboarded multiple new hire classes, enhancing Day 1 readiness and associate retention through effective mentorship and clear communication. My analytical skills allow me to leverage data to make informed decisions, consistently meeting performance targets. I have integrated new initiatives like consolidation picking into daily operations, collaborating with Area Managers to optimize efficiency and productivity. My commitment to excellence is reflected in my ability to identify process defects and work cross-functionally to implement solutions that improved productivity by 15%.
Experience
Work history, roles, and key accomplishments
Process Assistant
Amazon Fulfillment Center
Nov 2022 - Present (2 years 8 months)
Led shift-level operations for 40-60 associates, ensuring timely execution of inbound, outbound, and pick/stow processes. Played a key role in launching a new nIXD building, setting up process flows, and training new team members. Utilized tools like iAudit, ADAPT, and Kibana for performance tracking and compliance, identifying and implementing solutions that improved productivity by 15%.
Client Services Coordinator
Florida Orthopedic Institute
Apr 2021 - Present (4 years 3 months)
Delivered quality patient care and followed through with physician orders, working collaboratively to ensure organized front office operations. Verified patient authorizations and insurances in a high-paced environment. Trained new employees in operating systems and customer relations to foster a smooth office workplace.
Education
Degrees, certifications, and relevant coursework
University of South Florida
Associate of Arts, General Studies
Obtained an Associate of Arts degree. The curriculum provided a foundational understanding in various subjects, preparing for further academic pursuits or entry-level professional roles.
Availability
Location
Authorized to work in
Job categories
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