At Our World Energy, I created the cancellation-retention function from scratch and saved 300+ projects from cancellation. I also resolved cancellation and service-recovery cases and designed workflow automations that reduced manual follow-up.
As Senior Project Manager, I reactivated 300+ at-risk customer projects and oversaw a portfolio of 1,600+ active residential solar projects, along with multifamily work. I streamlined handoffs across project teams, reducing cycle time by 20%.
At Luxor Energy Inc and JET Solar, LLC, I built solar operations from the ground up, including company setup, workflows, procurement and vendor relationships. At JET Solar, LLC, I also created an automated warehouse and inventory system and recruited, trained and led a team of 35+.
