Open to opportunities

Brían O' Connor

@branoconnor

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Driven data analyst with a strong background in problem solving.

Malaysia

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What I'm looking for

I seek a role that fosters growth, values innovation, and emphasizes collaboration.

I am a hard-working and self-motivated data analyst based in Kuala Lumpur. My diverse experience spans global corporate companies in Europe and NGO organizations in West Africa, equipping me with strong skills in stakeholder management and adaptability to various environments. With a background in biomedical engineering, I possess an analytical mindset that thrives on problem-solving, ensuring a customer-centric and innovative approach.

Throughout my career, I have achieved significant milestones, including the development of text mining programs that enhanced data retrieval processes and contributed to securing new clients for sales teams. Additionally, I have implemented responsible gambling report thresholds using machine learning to identify at-risk customers. My commitment to high-quality customer service delivery has been fundamental to my success, and I am eager to further develop my skills and knowledge in this field.

Experience

Work history, roles, and key accomplishments

Data Analytics Consultant

International Rescue Committee

Jan 2022 - May 2024 (2 years 4 months)

Supported the extension of existing monitoring and evaluation systems in Sierra Leone. Strengthened data for decision-making and evidence-based programming by developing tools and providing technical support. Developed PowerBI dashboards with required analytics and visualizations to monitor progress within multiple programs.

Data Analytics Power BI Data Visualization Technical Support Program Management

Volunteer

Child and Family Permanency Services

Oct 2021 - May 2024 (2 years 7 months)

Liaised with the community to better understand their needs and gaps. Oversaw the delivery of food, medical, and construction materials. Managed administrative tasks, ensuring all expenses and daily tasks were documented, and assessed and oversaw the upkeep of living and communal areas.

Community Engagement Administration Documentation

Insights Analyst - Customer Ops & Product

Paddy Power Betfair

Mar 2020 - Jul 2021 (1 year 4 months)

Delivered insight and analysis using R and Tableau to assist in the development and implementation of improvement projects across Customer Operations and Product departments. Collaborated with multiple teams for detailed analysis of large, complex datasets to identify areas of improvement and measure ROI/Impacts on changes made.

R Tableau Data Analysis Customer Experience ROI Measurement

Responsible Gambling MI Insights Analyst

Paddy Power Betfair

Apr 2019 - Mar 2020 (11 months)

Joined as the sole insights analyst on the Responsible Gambling (RG) team, conducting a full review of RG Operational KPIs. Provided regular RG reporting and operational insights to management and stakeholders on the efficiency of tools and processes, working toward automated reporting.

KPI Analysis Reporting Data Analysis Automation Stakeholder Management

Business Intelligence Analyst

SoftPotential Ltd.

Sep 2017 - Apr 2019 (1 year 7 months)

Liaised with clients to identify their business intelligence and data analytics needs, presenting findings and data stories via interactive reports and dashboards. Implemented CRM software for the sales department, created automatic app reporting systems, and developed text mining programs to retrieve and populate data into a database.

Business Intelligence Data Analytics Client Management CRM Software Reporting SQL QA Testing Customer Support

Data Analytics Intern

Not Specified

May 2017 - Sep 2017 (4 months)

Identified customer needs and requirements, obtaining data from various sources such as flat files, servers, and APIs. Normalized and cleaned large datasets in preparation for analysis and visualization.

Data Cleaning Data Normalization Data Analysis Data Visualization Needs Analysis

Education

Degrees, certifications, and relevant coursework

Dublin City University

Bachelor of Engineering, Biomedical Engineering

Studied Biomedical Engineering, focusing on core subjects such as Thermofluid Mechanics, Strength of Materials, Biomechanics of Human Movement, Mechanics of Machines, Computer Programming & Engineering, and Computer Aided Design & Manufacturing. Left the course due to other career interests.

Coláiste Phádraig, Lucan

Leaving Certificate, General Studies

Completed the Leaving Certificate, a pre-third level examination.

Dublin Business School

Higher Diploma, Data Analytics

Grade: Second Class Honors 2.1

Activities and societies: Toastmasters Program

Achieved Second Class Honors 2.1 in a full-time Level 8 program. Core subjects included Databases and Business Application, Statistics for Data Analytics, Data Visualisation and Communications, Data Warehousing & Business Intelligence, Advance Data Analytics, Programming for Big Data, and Toastmasters Program.

Dublin Business School

Certificate, Programming

Completed an evening course focusing on programming principles. Core subjects included Principles of Programming, Algorithms and Data Structures, Problem Solving and Algorithms, Object Oriented Programming, and Software Engineering.