Abdikadir Imano
@abdikadirimano
Senior Business Intelligence Analyst skilled in SQL, Power BI and stakeholder communication.
MalaysiaWhat I'm looking for
I am a data enthusiast and Senior Business Intelligence Analyst with experience at an MNC technology company, delivering dashboards and insights to senior leadership including the Country VP and directors.
I have advanced SQL and spreadsheet skills, and strong experience with Power BI, Tableau and Looker Studio to translate data into actionable insights and KPIs for site leaders and operations teams.
My background includes quality assurance and trust & safety roles where I created reports, automated RCA analyses, and proposed corrective actions to improve performance.
I bring strong communication, presentation, collaboration and problem-solving abilities, a proven record of stakeholder management, and reliability in delivering accurate documentation and timely ad hoc analyses.
Experience
Work history, roles, and key accomplishments
COCreate and maintain executive dashboards and weekly performance reports for Country VP and directors, enabling data-driven decisions and improving visibility of sales support and employee performance.
COPrepared quality reports, led dashboard creation and conducted root-cause analyses to identify gaps and drive remediation actions for Trust & Safety operations.
COAudited agent content for policy compliance, conducted calibrations and coaching sessions to improve adherence and operational quality in Trust & Safety.
Content Moderator
Sama AI
Mar 2020 - Feb 2021 (11 months)
Reviewed content from Sub-Saharan Africa for policy compliance and safety, contributing to platform trust and community standards enforcement.
Education
Degrees, certifications, and relevant coursework
Taita Taveta University
Bachelor of Science, Mathematics and Computer Science
2014 - 2018
Completed a Bachelor of Science in Mathematics and Computer Science at Taita Taveta University from September 2014 to November 2018.
Kangaru School
Kenya Certificate of Secondary Education, Secondary Education
2010 - 2013
Attained the Kenya Certificate of Secondary Education at Kangaru School from February 2010 to December 2013.
Tech stack
Software and tools used professionally
Availability
Location
MalaysiaAuthorized to work in
Job categories
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