Open to opportunities

Brandon C

@brandonc

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I am a data scientist and software-savvy engineer specializing in machine learning, APIs, and analytics.

United States

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What I'm looking for

I seek data-centric roles that apply ML, CV, and NLP to real-world problems within collaborative teams, emphasizing modern software practices and measurable impact.

I am a technically fluent professional with a strong foundation in mathematics and hands-on software development experience, now focused on data science.

At Twilio Segment I guided hundreds of customers through API and SDK integrations across web, mobile, and server environments, resolved complex SDK issues, and leveraged AWS and SQL to extract actionable insights while maintaining a >95% customer satisfaction rating on support tickets.

I am completing Flatiron School’s Data Science program and have built projects in predictive modeling, dimensionality reduction for healthcare analytics, image classification using CNNs and transfer learning, and an NLP pipeline using TF‑IDF, embeddings, and BERT.

I am passionate about artificial intelligence, deep learning, and prompt engineering, and I seek data-centric roles that combine analytical rigor, real-world problem solving, and modern software practices.

Experience

Work history, roles, and key accomplishments

Segment Customer Success Engineer

Twilio

Jul 2022 - Jan 2025 (2 years 6 months)

Enabled integrations for hundreds of customers implementing Segment APIs and SDKs, improving data pipeline efficiency and reducing onboarding time; maintained >95% customer satisfaction while resolving complex SDK issues and delivering data insights via SQL and AWS.

APIs SDK JavaScript iOS Android SQL AWS Troubleshooting Documentation Customer Success

Technical Support Specialist

Finvi

May 2019 - Jun 2022 (3 years 1 month)

Diagnosed and resolved complex application and telephony SaaS issues to minimize client downtime and ensured regulatory compliance to support secure, reliable operations.

Technical Support SaaS Troubleshooting Regulatory Compliance Incident Management Client Communication Documentation

Education

Degrees, certifications, and relevant coursework

Flatiron School

Certificate in Data Science, Data Science

Activities and societies: Projects include loan approval predictive modeling, healthcare PCA dimensionality reduction, waste classification CNN with transfer learning, market segmentation (K-Means/GMM), and an NLP pipeline using TF-IDF, embeddings, and BERT.

Ongoing Data Science program at Flatiron School, focusing on machine learning, computer vision, NLP, and large-scale data analysis; expected completion August 2025.

Flatiron School

Certificate in Full-Stack Web Development, Full-Stack Web Development

2022 - 2023

Activities and societies: Developed interactive applications using JavaScript, React, Ruby on Rails, and PostgreSQL; integrated front-end and back-end systems for scalable products.

Completed Full-Stack Coding Bootcamp (July 2022–July 2023) focused on building interactive web applications and end-to-end systems.