Open to opportunities

Braelynn May

@braelynnmay

Message

Reliable warehouse and support specialist with strong customer service and crisis-intervention experience.

United States

Message

What I'm looking for

I seek a role combining reliable operational work and client-centered service where I can grow professionally, contribute to team success, and support customers or clients directly.

I am a dependable warehouse specialist and peer support professional with hands-on experience in order fulfillment, industrial truck operation, and client-centered crisis intervention. I have a consistent track record of providing excellent customer service, supporting clinical teams, and executing logistics tasks efficiently.

I have worked in fast-paced retail and warehouse environments, delivered one-on-one therapeutic support using ABA principles, and volunteered internationally. I bring strong multitasking, documentation, and communication skills, and I am motivated to grow professionally in roles that combine service, teamwork, and operational responsibility.

Experience

Work history, roles, and key accomplishments

Current

Warehouse Specialist

Current

Chewy, Inc.

Jul 2022 - Present (3 years 2 months)

Fulfill and organize customer orders, operate industrial trucks to move product, and prepare shipping documentation to expedite order processing and maintain high service levels.

order fulfillment Inventory Management Documentation

Peer Support Specialist

Riverbend Community Mental Health, Inc.

Feb 2021 - Jul 2022 (1 year 5 months)

Traveled with a mobile crisis team to intervene in mental health crises, provided client advocacy and support, conducted assessments, and coordinated follow-up care with clinicians.

Crisis Intervention Client Advocacy Documentation Team Collaboration

ABA Therapist

Crotched Mountain

Aug 2020 - Feb 2021 (6 months)

Provided one-on-one Applied Behavior Analysis therapy for children with autism under BCBA guidance, implementing behavior plans and individualized programming to improve skills and outcomes.

Applied Behavior Analysis Child Development Data Collection

Receptionist

iNet Technology

Jul 2019 - Aug 2020 (1 year 1 month)

Managed incoming calls and appointments, maintained call logs and billing documentation, processed shipments, and supported hiring/training and customer service functions.

Customer Service Billing Administrative Support

Sales Associate

Ross Dress for Less

Jul 2014 - Mar 2020 (5 years 8 months)

Performed merchandising, stocking, pricing, inventory control, and transaction processing while delivering customer service and resolving complaints to maintain store standards.