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Bothwell Nokutenda

@bothwellnokutenda

Billing Customer Service Representative at Liquid Intelligent Technologies, handling invoices, payment records, and billing discrepancies.

Zimbabwe

Message

What I'm looking for

I’m interested in risk management and compliance, where I can support financial integrity, operational excellence, and risk-resilient processes.

At Liquid Intelligent Technologies, I prepare customer invoices, record payments, and resolve billing discrepancies. I also maintain financial records and generate billing reports for management.

My studies in Financial Intelligence, Financial Compliance, and Risk Management support my interest in protecting financial integrity. I have also handled customer billing inquiries, processed invoice requests, and updated account information.

Experience

Work history, roles, and key accomplishments

Current

Billing Customer Service Representative

Current

Liquid Intelligent Technologies

Aug 2024 - Present (2 years 2 months)

Prepare and send invoices, track payments, resolve billing discrepancies, and ensure compliance with financial regulations. Generate billing reports and assist in developing billing policies.

Excel PowerPoint Outlook Billing Invoicing Payment Tracking Financial Compliance Customer Service Report Generation

Customer Service Intern

Liquid Intelligent Technologies

Sep 2022 - Sep 2023 (1 year)

Answered customer billing inquiries, processed invoice requests, and resolved complaints with empathy. Assisted customers with website navigation and order placement.

Customer Service Communication Skills Problem Solving Account Management Empathy