Bonnie B

Performed data annotation on large datasets for machine learning applications, labeling thousands of entries with 98% accuracy to support model training and AI development. Collaborated with teams to refine annotation guidelines, ensuring consistency and quality in data processing for client projects. Utilized tools like Excel and Python scripts to clean and organize annotated data, contributing t

Performed data annotation on large datasets for machine learning applications, labeling thousands of entries with 98% accuracy to support model training and AI development. Collaborated with teams to refine annotation guidelines, ensuring consistency and quality in data processing for client projects.

Collected, cleaned, and analyzed datasets to generate insights for business improvements. Designed dashboards in Excel and Power BI to present key performance indicators. Applied statistical tools and SQL queries to identify trends and patterns. Contributed to data-driven recommendations that enhanced operational efficiency.

Delivered front-line IT support to over 100 users, resolving hardware and software issues promptly. Assisted in system upgrades, account management, and installations. Collaborated with senior IT specialists to maintain network infrastructure and enhance system security. Strengthened troubleshooting and problem-solving skills in a professional government environment.

Entered, verified, and maintained large volumes of customer and sales data with high accuracy. Handled customer inquiries and resolved service issues, boosting client satisfaction levels. Generated regular reports to support decision-making and improved service delivery. Coordinated with IT to ensure data security and system efficiency.

Managed voter verification, ballot issuing, and records during the national election process. Ensured accuracy and transparency in voter data handling and reporting. Provided administrative and logistical support to ensure smooth election operations. Demonstrated integrity, confidentiality, and compliance with IEBC regulations.

Provided day-to-day technical support for hardware and software issues. Managed the café’s network infrastructure and ensured robust security measures.