boipelo levy
@boipelolevy
Detail-oriented Knowledge Management Assistant focused on accurate records, reporting, and SOP-driven workflows.
What I'm looking for
I’m a detail-oriented Knowledge Management and Administrative professional who supports internal operations in structured, process-driven environments. I’m known for maintaining accurate digital records, updating system data, and handling repetitive administrative tasks with consistency and precision.
In my current role as a Knowledge Management Assistant (Nov 2025–Present), I schedule and coordinate internal training sessions across departments. I administer SharePoint content to ensure document accessibility and structure, maintain operational Excel trackers, and perform data validation and information cleanup across systems.
I also generate and update Power BI reports for internal monitoring and keep detailed digital logs of completed administrative tasks. I take pride in supporting standardisation of information across internal platforms and providing clear written task updates to stakeholders.
Previously, as a Learner Support Agent (Sep 2019–Mar 2022), I captured and maintained learner data in digital systems, ensuring accuracy of beneficiary records for reporting. Earlier experience includes Admin Assistant & Technician work supporting SA-SAMS data entry, financial receipt logs, IT and administrative support, and organized filing systems, plus high-volume client record updates as a Call Centre Agent.
Experience
Work history, roles, and key accomplishments
Knowledge Management Assistant
Cliff Dekker Hofmeyr
Nov 2025 - Present (5 months)
Scheduled and coordinated internal training sessions across departments while administering SharePoint content to ensure accessible, well-structured documentation. Maintained operational Excel trackers and produced Power BI reports, supporting data validation, digital log keeping, and SOP-aligned information standardisation.
Learner Support Agent
North West Department of Education
Sep 2019 - Mar 2022 (2 years 6 months)
Captured and maintained learner data in digital systems, ensuring accurate beneficiary records for reporting. Managed email correspondence and digital filing while supporting internal administrative processes with consistent attention to data integrity.
Admin Assistant & Technician
Alfred Maubane Secondary School
Jan 2017 - Feb 2019 (2 years 1 month)
Performed system-based data entry on SA-SAMS and maintained financial receipt logs and administrative records. Provided IT and administrative support while keeping organised filing systems to support efficient internal operations.
Call Centre Agent
CollectNet
Feb 2014 - Jan 2016 (1 year 11 months)
Updated client records across internal systems, completing high-volume data capturing tasks with a focus on accuracy and consistency. Maintained documentation and email communication while supporting resolution of administrative queries.
Education
Degrees, certifications, and relevant coursework
University of South Africa (UNISA)
Diploma, Accounting Sciences
Completed a Diploma in Accounting Sciences at the University of South Africa (UNISA).
iCOLLEGE
Certificate, IT Technical Support
Completed a Certificate in IT Technical Support at iCOLLEGE.
Alfred Maubane Secondary School
National Senior Certificate, National Senior Certificate
Completed the National Senior Certificate at Alfred Maubane Secondary School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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