Blessing Umoren
@blessingumoren
I turn sales, customer, and operational data into actionable business insights.
NigeriaWhat I'm looking for
I've used Excel, SQL, Python, and Power BI to turn sales, customer, and operational data into actionable insights. My projects include an interactive Power BI sales dashboard, a customer retention and churn analysis using Python and SQL, and a 500K+ row e-commerce data exploration project.
At Air Force Secondary School, I analyzed student performance data in Excel and improved pass rates by 20%. At 1D'Place Frenzy, I monitored sales and inventory, improved operational workflow by approximately 15%, and supported demand forecasting and resource planning.
My background across sales, customer service, teaching, and business operations helps me understand business problems from multiple perspectives. I'm an Economics graduate who enjoys cleaning data, analyzing trends, building dashboards, and communicating findings clearly.
Experience
Work history, roles, and key accomplishments
Economics Teacher (NYSC)
Air Force Secondary School
Jan 2024 - Jan 2025 (1 year)
Analyzed student performance data in Excel, improving pass rates by 20%. Designed assessments and tracked progress using spreadsheets.
Cashier
Alyce Ice
Jan 2023 - Jan 2024 (1 year)
Processed transactions accurately and maintained daily sales records. Reconciled cash and ensured accurate financial reporting.
Chef / Assistant Restaurant Manager
1D'Place Frenzy
Jan 2022 - Jan 2024 (2 years)
Monitored sales and inventory using Excel. Improved operational workflow by approximately 15% and supported demand forecasting.
Sales Promoter
Carlcare
Jan 2020 - Jan 2022 (2 years)
Prepared sales reports in Excel and analyzed customer feedback and sales trends to support promotional strategies.
Customer Service Representative
South Cafe
Jan 2019 - Jan 2021 (2 years)
Resolved customer inquiries professionally and maintained customer interaction records to ensure service quality.
Teacher
Aunty Harrison Creche
Jan 2017 - Jan 2018 (1 year)
Tracked learner development and prepared progress reports to support educational outcomes.
Education
Degrees, certifications, and relevant coursework
University of Calabar
Bachelor of Science, Economics
Bachelor of Science in Economics from the University of Calabar, completed in 2021.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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