Open to opportunities

Blessing Jonah

@blessingjonah

Message

I reduce healthcare administrative workload through HIPAA-compliant virtual support.

Nigeria

Message

What I'm looking for

I'm looking to support clinics, private practices, and healthcare organizations by reducing administrative pressure, improving patient coordination, and helping providers focus more time on exceptional patient care.

I help clinics, solo practitioners, and healthcare teams reduce administrative workload so they can spend more time delivering patient care.

My support includes patient scheduling, intake, EHR/EMR management, insurance verification, prior authorizations, medical billing support, telehealth coordination, medical records management, and patient communication. I bring a patient-first approach grounded in confidentiality, accurate documentation, and HIPAA compliance.

At Boujee Realmz, I manage customer inquiries, scheduling, email, CRM records, and remote operations using Google Workspace, Slack, Trello, Canva, and AI-powered workflow automation.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Boujee Realmz

Jan 2023 - Present (3 years 8 months)

• Managed customer inquiries and provided professional support across multiple communication channels.
• Assisted with scheduling, email management, and administrative coordination for daily business operations.
• Maintained accurate customer records and updated CRM systems efficiently.
• Supported workflow organization and task management to improve productivity and client satisfaction.
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