Blair Chheang

Delivered food and beverages accurately and promptly in a high-volume environment while maintaining service standards during peak periods. Coordinated kitchen-to-floor communication to support smooth order flow and assisted with plating and pass-area preparation to uphold quality and presentation.

Prospected and qualified new business leads through targeted online research, building a pipeline and securing follow-up appointments. Executed multi-channel digital marketing across Instagram, Facebook (Meta Business Suite), Mailchimp, and WooCommerce, and supported product launches with press kits and promotional materials.

Managed end-to-end digital marketing campaigns in the Stukent simulation, overseeing search engine, social media, and email channels. Tracked costs, sales revenue, and customer metrics in Excel to optimize budgets and deliver performance-driven recommendations that improved click-through and conversion rates.

Prepared espresso-based beverages, milkshakes, and food items to consistent standards in a busy café. Handled cash transactions and operated the POS system accurately while maintaining a clean, compliant, food-safety-focused workspace.

Processed customer orders and handled cash/card payments with a computerized till system accurately and efficiently. Prepared and served beverages and food items while keeping the workspace clean and organized throughout each shift.

Delivered attentive customer service to drive sales by answering product questions and supporting purchasing decisions. Handled cash and card transactions, managed inventory replenishment, and maintained organized product displays.

Pursuing a Bachelor of Business with a focus on International Business at La Trobe University.

Completed the London International Foundation Programme at INTO London World Education Centre in 2023 to prepare for further study.