Biswajit Manna

I direct end-to-end revenue cycle operations for a US healthcare client, overseeing 500+ monthly claims across billing, AR, prior authorization, provider enrollment, and payment posting.

I built and mentor a cross-functional team of 7–9 RCM specialists, introduced KPI reviews and 10+ SOPs, and improved productivity by 30% while reducing onboarding time by 40%. By redesigning denial workflows, I cut claim rejection rates by 75%, reduced turnaround time by 35%, and helped eliminate 50% of manual data entry through billing automation.

Previously at Neovance, I managed eligibility verification, billing, and claims lifecycles for 300+ weekly claims, achieving a 98% clean claim submission rate. I also audited claims for CPT, ICD-10, and HIPAA compliance, reducing coding errors by 40%.

Across Pacific BPO and Sunknowledge Services, I handled AR follow-up, denial appeals, payment reconciliation, charge entry, insurance verification, and prior authorization. I’m focused on protecting revenue integrity, improving workflows, and delivering reliable outcomes for US healthcare clients.