Bishwas Dangol
@bishwasdangol
I deliver IT support, ERP implementation, network configuration, and technical training for organizations and end users.
NepalWhat I'm looking for
I've delivered technical support, ERP implementation, hardware and software installation, and end-user training for Tokha TradeLink, Balaju Auto Works, and Comtech Nepal.
I'm experienced with Microsoft Dynamics Navision 2017, Windows systems, LAN/WAN networks, routers, CCTV, access control, PABX, DVR/NVR systems, and remote desktop support. I also maintain customer documentation and follow up on service issues to support strong customer relationships.
Experience
Work history, roles, and key accomplishments
Technical Support (Senior IT Executive)
Tokha TradeLink
Aug 2020 - Present (6 years 1 month)
Analyzing hardware and software requirements, coordinating installations, providing training and technical support to staff, and maintaining documentation for customer satisfaction.
Junior IT Executive
Balaju Auto Works Pvt. Ltd
Sep 2017 - Apr 2020 (2 years 7 months)
Installed and troubleshot Microsoft Dynamics NAV 2017 ERP for dealers, provided training, supported Windows OS, networks, and email setup, and configured routers and wireless devices.
Technical Support Incharge
Comtech Nepal Pvt. Ltd
Dec 2012 - Dec 2013 (1 year)
Provided technical support for DVR, NVR, CCTV, IP cameras, and access control systems, designed site drawings, organized networks, and maintained documentation.
Education
Degrees, certifications, and relevant coursework
Informatics College
International Advanced Diploma, Network and Computer Security
International Advanced Diploma in Network and Computer Security from NCC Education, UK and Informatics Education, Singapore.
Informatics College
International Diploma, Information Technology and Communication
International Diploma in Information Technology and Communication from NCC Education, UK and Informatics Education, Singapore.
Bishnumati Awasiya Higher Secondary School
10+2, General Studies
Completed 10+2 under the Higher Secondary Education Board (HSEB).
Dhrubatata English Madhyamik Vidhyalaya
School Leaving Certificate, General Studies
Completed School Leaving Certificate (SLC) under His Majesty's Government (HMG).
Tech stack
Software and tools used professionally
Availability
Location
NepalAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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