Bishop Markham
@bishopmarkham
Customer service professional handling POS operations, returns, and tech support with a writing background and Google/Microsoft skills.
United StatesWhat I'm looking for
I’m a customer service-focused worker who thrives on fast-paced front-line roles. I’m comfortable operating POS systems, processing returns/exchanges, and supporting guests with questions, complaints, and directions.
At Walmart (Front End Services, Feb 2024–Present), I handle financial transactions, run POS, and step in with managerial help when needed. I bring a steady, service-first mindset to every interaction.
Previously, I worked at F.W. Olin Library as a Circulation Desk Worker, where I checked in/out media, operated/configured printers, desktops, and scanners, scheduled room reservations, and answered media/tech questions—plus handled shelving and organization.
I also have food service experience from Chipotle and SSA Group (Wonders of Wildlife), including POS operation, order completion, kitchen/food prep, concession machinery, and stocking freight. Alongside my service work, I’ve pursued writing and content creation through Drury University projects and published pieces.
Experience
Work history, roles, and key accomplishments
Processed returns, exchanges, and financial transactions while operating the POS system. Assisted customers with questions and complaints and provided managerial support when needed.
Circulation Desk Worker
F. W. Olin Library
Aug 2021 - May 2024 (2 years 9 months)
Managed media check-in/out and assisted patrons with room reservation scheduling and inbound calls. Operated and configured printers, desktops, and scanners and helped resolve media and technology questions.
Food Associate
SSA Group - Wonders of Wildlife
Jul 2023 - Dec 2023 (5 months)
Operated POS systems and supported concession operations by collecting/stocking freight and assisting guests with questions and complaints. Ran concession machinery as part of day-to-day service.
Operated the POS system to complete customer orders in a timely manner. Worked in the kitchen to prep, stock, and fulfill orders for service.
Education
Degrees, certifications, and relevant coursework
Drury University
Bachelor of Arts, Writing
2021 - 2025
Grade: 3.6
Activities and societies: B.U.I.C Member Allies Member Capstone Project - Clothing Drive with Rare Breed Youth Services
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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