Open to opportunities

BIDERI Arsene

@bideriarsene

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Experienced territory manager driving sales, operations and customer retention.

Rwanda

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What I'm looking for

I seek a customer-focused commercial role where I can grow sales, optimize distribution, mentor teams, and uphold HSSE and ethical standards.

I am an experienced Territory Manager with a strong background in retail and B2B sales, logistics, and distribution across major energy brands. I have a Master of Commerce (Computer Applications) and years of hands-on operational experience in supply chain, dispatching and territory management.

In my recent role I delivered volumes, margins and debtor targets while maintaining top-notch customer relationships and HSSE standards. I coached and motivated retailers, implemented pricing and marketing initiatives, and drove long-term volume retention through focused commercial actions.

Earlier roles include distribution coordination, dispatching and underwriting where I managed stock reconciliation, supplier relationships, transporters and clearing agencies, and worked to reduce transit losses. I bring strong skills in SAP/ACCPAC and Microsoft Office to support inventory, invoicing and operational reporting.

I am committed to customer satisfaction, operational excellence and ethical practice, supported by professional training in data privacy, fraud awareness, competition law and HSSEQ. I seek opportunities where I can drive commercial growth, optimize operations and mentor teams.

Experience

Work history, roles, and key accomplishments

Current

General Trade Territory Manager

Current

TotalEnergies

Feb 2025 - Present (8 months)

Delivering volumes, margins and debtor targets for assigned portfolio while managing assets and fuel installations to ensure high customer satisfaction and operational control.

Territory Management Portfolio Management Revenue Growth Customer Satisfaction

Territory Manager

Vivo Energy

Apr 2021 - Feb 2025 (3 years 10 months)

Managed retail and B2B territory activities, drove sales, protected company interests, coached retailers, and implemented business strategies to maximize revenue and reduce DSO.

Territory Management Sales Strategy B2B Sales Customer Relationship Management Credit Control

Dispatcher

Vivo Energy Rwanda Ltd

Mar 2019 - Apr 2021 (2 years 1 month)

Dispatched and followed up on deliveries, managed stock reconciliation across depots, verified invoices, and reduced transit losses through close transporter relationships.

Dispatch Coordination Transport Management

Distribution Coordinator

Engen Rwanda Ltd

Dec 2016 - Mar 2019 (2 years 3 months)

Managed ordering, clearing and distribution of white products, oversaw stock reconciliation and negotiated transport rates to reduce discrepancies and improve supply chain performance.

distribution management Warehouse Management