At Wells Fargo, I led Second Line Operational Risk Business Oversight for Consumer Banking across India and the Philippines, providing independent challenge, governance, risk advisory, and control oversight.
I strengthened KPI, KRI, and policy governance, contributing to a 30% year-on-year reduction in breaches. My data-driven operational incident analysis also contributed to a 40% year-on-year reduction in incidents.
Across Northern Trust, HSBC, Barclays, Deutsche Bank, and RBS, I built and transformed operational risk, compliance testing, internal audit, and control assurance functions. I have established risk frameworks, governance forums, legal-entity reporting, control-testing methodologies, and risk-based audit plans across APAC, EMEA, and global operations.
I partner with executive leaders, regulators, Internal Audit, Technology, Fraud, Information Security, and business teams to turn risk insight into stronger governance, remediation, resilience, and sustainable control practices.
