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Bhupendra kumar SainiBS
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Bhupendra kumar Saini

@bhupendrakumarsaini1

Business Analyst at Outlier Platform, evaluating AI outputs and documenting rubric-based quality findings.

India
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At Outlier Platform, I analyze instructions and conversational scenarios to define test requirements, then create and refine prompts that probe AI systems for edge cases and gaps.

I evaluate system outputs against project-specific rubrics for accuracy, relevance, tone, safety, and guideline adherence. I document factual errors and quality issues in structured feedback reports for cross-functional teams.

At PNB MetLife India Insurance Co. Ltd, I conducted needs-discovery conversations with HNI clients and matched their stated requirements to insurance and investment solutions.

At Policybazaar.com, I gathered and documented requirements across insurance products using client profiling and needs analysis. On the Customer 360 Banking Project at ICICI Bank, I analyzed customer behavior and segments and presented personalized recommendations to stakeholders.

Experience

Work history, roles, and key accomplishments

PL

Senior Relationship Manager

PNB MetLife India Insurance Co. Ltd

Sep 2025 - May 2026 (8 months)

Conducted structured needs-discovery conversations with HNI clients to identify requirements before recommending insurance and investment solutions. Applied structured analysis and documentation practices to match client requirements with appropriate products.

Policybazaar.com logoPO

Senior Relationship Manager (HNI)

Policybazaar.com

May 2024 - Apr 2025 (11 months)

Managed a high-value client portfolio across term, health, investment-linked, and motor insurance products, gathering and documenting client requirements to support recommendations. Used structured client profiling and needs analysis frameworks to support decision-making and meet monthly performance targets.

Education

Degrees, certifications, and relevant coursework

IM

Institute of Marketing and Management

PGDM, Finance & Business Analytics

2022 - 2024

Pursued a PGDM in Finance and Business Analytics, gaining analytical and data-driven skills.

KU

Kumaun University

B.Sc., Physics, Chemistry & Mathematics

2017 - 2020

Completed a Bachelor of Science with a focus on Physics, Chemistry, and Mathematics.

Tech stack

Software and tools used professionally

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