Shephali Samadhiya

I’m a Senior Business Analyst with 12+ years of overall experience and 6+ years specializing in Business Analysis for the US Healthcare & Insurance domain. I turn complex business requirements into scalable functional solutions across Annual Enrollment (AE), Benefits Administration, Eligibility, Provider, Member, Policy Administration, and Claims processes.

I collaborate with business stakeholders and cross-functional Agile teams to deliver requirements engineering end-to-end. I build BRDs, FRDs, user stories, acceptance criteria, and functional specifications with strong traceability—then support SIT/UAT, root cause analysis, and production fixes.

My analytics toolkit is hands-on: I develop and optimize SQL queries, Alteryx workflows, and Power BI/Tableau dashboards for KPI reporting, data validation, and automation. I’ve used Alteryx and SQL to reduce manual data validation effort by ~30%, improved business documentation and requirement analysis with generative AI by ~25–30%, and contributed to ~25% reduction in production validation effort through structured business testing.

Before Wipro, I was a Business Analyst at Keylong Systems, supporting an EdTech Training & Placement Management platform with Agile SDLC, functional/regression testing, UAT, defect validation, and RCA. Earlier, as Deputy Branch Manager at ICICI Bank, I managed branch operations, led a team of 6, ensured regulatory compliance, and monitored KPIs through MIS reporting. I’m passionate about data-driven decision-making, automation, and AI-assisted business transformation—open to remote opportunities for India and globally.