Open to opportunities

Bhavya Nayak

@bhavyanayak

Message

I’m a Social Media Support Executive who turns customer questions into positive brand experiences.

India

Message

What I'm looking for

I’m looking for junior marketing, AI tools/growth, or social media roles where I can handle customer interactions, improve content engagement, and maintain positive online brand communication—ideally with remote flexibility.

I’m a motivated and hardworking professional with experience in customer support and social media handling. I manage online customer interactions, resolve queries efficiently, and keep brand communication positive and professional.

In my Social Media Support Executive role for the Teleperformance/Huawei client, I replied to customer comments and feedback, handled negative comments, and supported customers with concerns. I also worked closely with my team to deliver a smooth customer support experience across social platforms.

I’m especially interested in digital marketing, AI-related growth roles, and content engagement. I’m a quick learner with strong communication and teamwork skills, plus basic AI tool understanding and Instagram-focused engagement experience.

Experience

Work history, roles, and key accomplishments

Social Media Support Exec

Teleperformance

Managed Huawei social media customer interactions, responding professionally to comments and feedback while addressing negative comments to maintain positive brand communication. Resolved customer queries and collaborated with the team to deliver a smooth support experience.

Social Media Management Customer Support Brand Communications Negative Comment Handling Professional communication Team Collaboration Basic AI Tool Understanding