Open to opportunities

Bhavya Na

@bhavyana

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MBA Finance professional with 2+ years in US mortgage operations and financial process management.

India

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What I'm looking for

I am seeking roles in mortgage operations or financial process management where I can apply my US-servicing expertise, drive operational excellence, mentor teams, and contribute to accurate reporting and risk mitigation.

I am an MBA Finance professional with over two years of experience in US mortgage operations, specializing in HUD, FHA, REO workflows and high-volume transaction processing.

I consistently managed 50+ property files daily while maintaining 100% adherence to TAT and quality SLAs, and I supported premier mortgage clients such as Shellpoint, Ocwen, Mr. Cooper, and Home Point.

I have strong skills in portfolio maintenance, invoicing, US property code violation analysis, third-party document verification, and financial reporting, and I served as an SME mentoring new agents and driving operational excellence.

I am detail-oriented, experienced in escalation resolution and stakeholder management, and adept with tools including Advanced Excel, Tally ERP, SPSS, CRM systems and proprietary mortgage platforms.

Experience

Work history, roles, and key accomplishments

Process Associate

Affirm Data Service Private Limited

May 2021 - Jul 2023 (2 years 2 months)

Processed 50+ US mortgage property files daily while maintaining 100% adherence to TAT and quality SLAs; managed portfolio delivery for major clients and reduced revenue leakage through accurate invoicing and bids.

HUD FHA REO Workflows SLA Management Quality Control Financial Reporting Invoicing Risk Analysis Advanced Excel

Finance Intern

Starfing Private Limited

Nov 2019 - Jan 2020 (2 months)

Conducted analytical study of the Japanese Yen using technical indicators and data modeling to track currency trends and support risk assessment tasks.

Currency Market Analysis Data Modeling Risk Assessment Microsoft Excel

Education

Degrees, certifications, and relevant coursework

Kristu Jayanti College

Master of Business Administration, Business Administration

Grade: 68%

Activities and societies: Academic projects including an analytical study on currency markets; participation in college fests and competitions.

Completed a Master's of Business Administration with 68% focusing on finance-related coursework and analytical projects.

Sri Devraj Urs Institute of Management

Bachelor of Commerce, Commerce

Grade: 72%

Activities and societies: Coordinated marketing team at college fest, finalist in business plan competition, participated in management theatre and sports events.

Completed a Bachelor of Commerce with 72% covering core commerce and finance subjects.