Bhavna Bhatia
@bhavnabhatia
I manage high-volume client inboxes, enquiries, records, and remote administrative workflows for Australian education operations.
IndiaWhat I'm looking for
I've supported Veritas Institute Australia remotely since 2023, managing high-volume inbox, phone, and client enquiries for students, parents, and education agents. I take ownership of issues from investigation through resolution, documentation, and follow-up.
In my College Administration Executive role, I manage case records, offer letters, agreements, and multiple administrative workflows while working to AEST/AEDT hours. I bring clear, empathetic communication, accurate record-keeping, and proactive coordination with internal teams.
Experience
Work history, roles, and key accomplishments
College Administration Executive
Veritas Institute Australia
May 2025 - May 2026 (1 year)
Acted as first point of contact for students, parents and education agents, managing high-volume inbox and phone enquiries. Owned enquiries end-to-end, resolving issues within case-management systems and maintaining accurate records.
Assistant Administration Executive
Veritas Institute Australia
May 2023 - Apr 2025 (1 year 11 months)
Managed day-to-day inbox and phone enquiries via data entry, filing and email correspondence. Supported outreach-style follow-up on applications and maintained accurate client records and reports.
Education
Degrees, certifications, and relevant coursework
Amity University
Master of Business Administration, Business Administration
Master of Business Administration degree from Amity University, completed in September 2015.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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