Bhanu Sai Prasanth

Hello, I'm Bhanu, working as a analyst at TCS where my primary job role is to troubleshoot any issues they may have with their devices, whether they're related to software or hardware. I graduated in mechanical engineering from National Institute of Technology, Durgapur and I am a qualified data analyst leading a team of size four with a track record of driving a 90% increase in business efficiency through SQL, Power BI, and Excel. Skilled in real-time trend analysis, I've successfully reduced customer cancellations and improved user satisfaction. My expertise includes designing and implementing Power BI dashboards aligned with both business and technical requirements. With a customer-centric focus, I've provided expert support to over 2,000 end-users, ensuring smooth operations. In addition to this, I acquired Data Analytics, ITIL and SQL certifications and believe my qualifications best suit this profile. Eager to contribute my skills and passion for data-driven decisions to your team.