At Field Asset Services, I scrubbed, validated, and maintained data between the company’s proprietary platform and Fannie Mae’s system. I created ad hoc reports, corrected discrepancies, and reviewed reports for accuracy.
I led a reporting team, established standardized workflows, and trained staff using documented procedures and process maps. I also worked with IT to reconcile reporting data and address system and process errors.
As Co-Owner / Operations at Red Ridge Receptions, I developed operational systems for client documentation, planning workflows, schedules, and vendor coordination. At Procore Technologies, I supported enterprise SaaS customers using Salesforce and documented issues for cross-functional resolution.
