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Ben NusserBN
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Ben Nusser

@bennusser1

I build production AI platforms, distributed services, and secure cloud infrastructure at scale.

United States
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I've built production AI platforms and distributed infrastructure at CAA, Apple, and Disney, taking complex systems from design through production.

At CAA, I shipped an MCP tool-calling agent workflow that increased weekly release capacity from 10 to 18, and built a Go RAG system that improved top-5 retrieval hit rate from 64% to about 89%. I also set architecture and integration standards used by 12 engineers and led the migration of 20 international sites to Next.js and TypeScript.

At Apple TV, I built high-concurrency Go services on Kubernetes and Kafka, increasing throughput by roughly 20% while reducing peak p99 latency from 400ms to under 150ms. I also created Terraform and CI/CD foundations across eight AWS accounts, reducing new-service provisioning from three days to under an hour.

Earlier at Disney, I supported payroll and employee-data integrations for more than 125,000 employees worldwide, maintaining zero downtime during high-volume payroll windows. I bring deep experience in Go, Python, TypeScript, cloud infrastructure, security, data integrity, and reliable production systems.

Experience

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Education

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Western Oregon University logoWU

Western Oregon University

Bachelor of Science, Communications and Business

Bachelor of Science in Communications and Business from Western Oregon University.

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