At Hyphen, I architect production multi-agent AI systems supporting 5,300+ automated workflows daily across 138+ locations. I reduced AI inference costs by 80%, improved latency by 35%, and raised document-extraction accuracy from 87% to 94% through LoRA fine-tuning.
Previously at Vistify, I designed multi-tenant restaurant platform architecture, unified delivery-order orchestration, and self-service onboarding systems that cut setup time from days to hours. I also owned AWS, Docker, and GitHub Actions infrastructure supporting 99.9% uptime for critical POS operations.
I build resilient cloud-native systems using RAG, event-driven architecture, PostgreSQL, Redis, and Kubernetes, while leading roadmaps, RFCs, releases, and engineering mentorship.
