Bennittah Ngazoire

Designed and implemented scalable Azure infrastructure increasing service capacity by 25% with zero downtime; built automated monitoring pipelines that reduced system downtime by 30% and cut operational costs by 20%.

Architected enterprise Azure solutions with 99.9% uptime and led migrations that reduced operational costs by 30%; developed CI/CD pipelines cutting release cycles by 50% and implemented security policies protecting 500+ GB of sensitive data.

Managed multi-cloud AWS/Azure architectures increasing uptime by 30% and automated provisioning with Terraform and Ansible to reduce deployment time by 40%; led Kubernetes orchestration improving scalability by 20%.

Built interactive Power BI and QlikSense dashboards for 10+ departments improving decision-making speed by 35% and tuned SQL/data pipelines to reduce report generation time by 40%.

Resolved 100+ technical support tickets monthly with a 95% satisfaction rate, documented SOPs and knowledge-base articles, and reduced onboarding time by 20% through targeted training.

Completed an MBA with a focus on accounting and managerial finance topics to support strategic financial decision-making.

Completed a Postgraduate Program in Data Science and Business Applications covering data analytics, modeling, and business-focused data solutions.

Completed a Postgraduate Program in Machine Learning and AI emphasizing machine learning algorithms, model development, and AI applications.

Completed Business Analytics training focusing on data visualization, statistics, and decision-making frameworks for business insights.