Benjamin Ntole

Responded to customer inquiries and complaints via phone, email, or in-person, providing information on product availability, pricing, and locations. Resolved customer issues such as product returns, refunds, and exchanges, and assisted with basic hardware and software problems.

Managed daily office operations including scheduling meetings, maintaining calendars, and ensuring office supplies were stocked and organized. Handled incoming calls, emails, and correspondence, acting as the first point of contact for clients and internal departments.

Created unique and effective logos, icons, and brand identities for clients, ensuring consistency across various mediums. Designed visually appealing graphics, illustrations, and infographics for social media, websites, and marketing materials.

Managed the day-to-day operations of the restaurant and retail shop, ensuring smooth and efficient running. Operated the cash register accurately and efficiently, balancing cash drawers daily and reconciling transactions.

Studied E-commerce, Accounting, and Entrepreneurship through a partnership program. Gained knowledge in business operations and financial management.

Completed an online course in Graphic Design. Developed skills in visual content creation and digital design principles.

Pursued an Associate degree in Marketing. Acquired foundational knowledge in marketing strategies and consumer behavior.

Undertook studies in Business Administration. The program was incomplete.