At K.O.O Chambers, I managed calendars and appointments for 30+ active clients monthly and prepared 80+ legal documents and case files with zero errors.
I redesigned digital filing and retrieval systems, reducing document retrieval time by 30%. I also handled confidential case information and maintained records across 100+ files.
At Vio Vehicle Service, I organized documentation for 500+ client files and handled correspondence by phone, email, and chat. I coordinated with internal departments to reduce client request turnaround time by 25%.
I hold a National Diploma in Library and Information Science and certifications in virtual assistance and global gig work. I use Microsoft Office, Google Workspace, and administrative and collaboration tools to support accurate, organized remote operations.
