Karim Abdu

Lead end-to-end procurement of medical and non-medical supplies, managing the full purchase order lifecycle from requisition to delivery across 20+ active vendors. Execute supplier negotiations and conduct competitive bid analysis to drive cost reductions and ensure best-value sourcing decisions.

Managed procurement of perishable goods and operational supplies for a high-velocity e-commerce gifting platform with time-critical delivery requirements. Coordinated with warehouse and logistics teams to align stock levels with demand forecasts, minimizing stockouts during peak seasons.

Sourced and procured goods and services at optimal quality and cost through competitive tendering and structured vendor evaluation processes. Built and maintained strategic supplier partnerships, improving service levels and ensuring continuity of supply for critical medical categories.

Handled customer complaints and escalations, delivering effective resolutions and maintaining high satisfaction scores in a fast-paced e-commerce environment.

Assisted team leader in performance management, live stream monitoring, and process reporting.

Provided complaint resolution and customer support, adhering to company communication policies and procedures.

Completed CPIM Module 1: Basics of Supply Chain Management, covering purchasing, inventory, material management, forecasting, master scheduling, and production planning.

Completed Microsoft Office training covering Excel, Word, and PowerPoint.

Grade: 2.82 (Very Good)

Bachelor of Science in Business Administration with a major in Finance, awarded in partnership with the University of Wales.

Grade: 2.82 (Very Good)

Bachelor of Science in Business Administration with a major in Finance, awarded by the University of Wales in partnership with Modern University for Technology and Information.