Open to opportunities

Basmah Muhammad

@basmahmuhammad

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Information Technology graduate skilled in telecom site monitoring, compliance, and IT support.

Nigeria

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What I'm looking for

I am seeking IT or telecom roles where I can apply site monitoring, NOC operations, and compliance experience, with opportunities for growth and hands-on problem solving.

I am an Information Technology graduate with hands-on experience in telecom power site monitoring, compliance support, and NOC operations. I have monitored alarm and fuel levels remotely and on-site using eSite and Galloli, conducted network and site performance monitoring, and generated operational reports.

During my National Youth Service Corps tenure I performed STR/CTR reporting, assisted with gap assessments to support regulatory adherence, and handled incident reporting. I have practical experience troubleshooting systems, installing software, and supporting telecom operations in both remote and physical environments.

I am proficient with Microsoft Office Suite, Google Workspace, basic Python programming, and front-end web development (HTML, CSS, JavaScript basics). I bring strong communication, problem-solving, time management, and adaptability to IT support, telecom operations, and compliance roles.

Experience

Work history, roles, and key accomplishments

NOC Staff

MBTech Global Concept and Telecommunication Limited

Jan 2022 - Jan 2024 (2 years)

Monitored telecom power sites remotely and on-site using eSite and Galloli, tracked alarm statuses and fuel levels, and generated operational reports to maintain network and site performance.

ESite Fuel Level Tracking System Troubleshooting

Compliance Support Staff

AIICO Insurance Plc

Jul 2025 - Present (7 months)

Performed Suspicious Transaction Reports (STR) and Currency Transaction Reports (CTR), assisted in gap assessments and incident reporting to support regulatory compliance.

STR CTR Reporting Compliance Support Incident Reports Regulatory Compliance Microsoft Office Communication Time Management

Education

Degrees, certifications, and relevant coursework

Bayero University Kano

Bachelor of Science, Information Technology

Bachelor of Science in Information Technology completed with NYSC service in 2024–2025 and coursework in IT support, networking, and programming fundamentals.