Bamikoleola Akinmulewo
@bamikoleola
I resolve vendor disputes and improve customer support operations.
What I'm looking for
At Glovo, I resolve complex vendor disputes involving payment discrepancies, order mismatches, and contractual claims while protecting company assets and maintaining vendor relationships.
I work across finance, procurement, and logistics to audit invoice discrepancies, track delayed shipments, and reconcile vendor workflows. I also manage customer and business-partner support across phone, email, and ticketing platforms, de-escalating high-stakes grievances in line with SLAs and regulatory policies.
During national service at Radiant Life Height Academy, I served as Corps Liaison Officer, connecting the Local Government Inspector, school administration, and corps members. I mediated welfare and workplace concerns, maintained records, supported administration, and delivered lessons adapted to student needs.
My earlier work in sales supervision and block-industry operations strengthened my experience in team supervision, quality inspection, inventory control, dispatch, cash management, financial reporting, and long-term client relationships.
Experience
Work history, roles, and key accomplishments
Serves as the primary resolution expert for complex vendor disputes, investigating payment discrepancies, order mismatches, and contractual claims. Manages multi-channel customer inquiries and de-escalates high-stakes grievances while maintaining audit trails and case logs.
Education
Degrees, certifications, and relevant coursework
Adekunle Ajasin University
Bachelor of Science, Political Science
2018 - 2022
Bachelor of Science in Political Science from Adekunle Ajasin University, Akungba Akoko, Ondo State, from 2018 to 2022.
Availability
Location
Authorized to work in
Job categories
Skills
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