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Balaji ThiagarajanBT
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Balaji Thiagarajan

@balajithiagarajan

Lead Tester at Equiniti building an AI agent that generates test cases from PBI criteria and identifies regression areas.

India
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What I'm looking for

I’m keen to apply my audit discipline to AI conversational agents.

At Equiniti, I lead sprint QA across web and client/server applications, setting risk-based test plans and quality gates. I also built a Teams AI agent that generates test cases from PBI acceptance criteria, identifies regression areas, and links related PBIs.

I led end-to-end QA delivery for shareholder features including Overseas Payment Services and Multi-Factor Authentication, working with a team of four. For Remote Checks, I validated LexisNexis identity verification flows, including ID uploads, live selfie authentication, and failure paths.

At Amazon Development Center, I automated more than 100 adb device actions with Python and Claude AI, reducing manual testing effort by 20%. I also created device-flashing scripts that saved 30 minutes per device and cut multi-device flashing time by 40–50%.

At Amazon Development Center, I authored test strategies, analyzed API performance and logs, and maintained automated regression suites. I’m a Six Sigma Green Belt certified QA professional, and I’m keen to apply my audit discipline to AI conversational agents.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Sathyabama University logoSU

Sathyabama University

Bachelor of Engineering, Computer Science

2013 - 2017

Bachelor of Engineering in Computer Science from Sathyabama University, completed from 2013 to 2017.

SS

Six Sigma

Six Sigma Green Belt, Quality Management

Certified Six Sigma Green Belt.

Coursera logoCO

Coursera

Crash Course on Python, Computer Science

Completed a crash course on Python.

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