Balaji M

I'm currently delivering AI- and LLM-driven test automation at Bmt Creations, designing prompt variations, evaluating nondeterministic responses, and identifying hallucinations, unsupported answers, lost context, and data leakage.

Previously at Delhivery, I transformed QA workflows with AI-assisted story analysis, requirement mapping, smart test generation, and CI/CD reporting. This reduced story analysis time by 80%, test execution by 90%, reporting effort by 100%, and manual testing effort by 70% through automated regression testing.

I build resilient automation across UI, API, mobile, security, and performance testing using Selenium, Appium, REST Assured, JMeter, Jenkins, and cloud testing tools. My self-healing approach combines NLP-based DOM analysis, computer vision, and reinforcement learning to reduce flaky tests and debugging time.

I've also built automation frameworks with Dart and Puppeteer, developed test plans and scripts, tracked defects through resolution, and mentored junior QA engineers. I focus on making quality assurance proactive, scalable, and reliable.