Looking for a remote Senior IT Support/Infrastructure role using M365, Azure AD, and MSP experience in L2/L3 global support environments.
Open to opportunities
azylum legend
@azylumlegend
Senior IT Support & Infrastructure Engineer (8+ yrs) skilled in M365, Azure AD, Zscaler, and L2/L3 global MSP support. Open to remote roles.
PhilippinesWhat I'm looking for
Senior IT Support & Infrastructure Engineer with 8+ years in MSP and enterprise environments. Skilled in M365, Azure AD, Zscaler, L2/L3 support.
Experience
Work history, roles, and key accomplishments
SL
Current
Infrastructure Engineer
Scan Global Logistics
Jul 2022 - Present (3 years 11 months)
Managed Zscaler Internet Access (ZIA) policies, investigating and resolving web access issues through log analysis and policy validation. Administered Microsoft 365 (Exchange, Teams, SharePoint) and coordinated global incident and change support while supporting OneDrive migration from network shares to cloud storage.
SL
IT Specialist / IT Support Engineer
Scan Global Logistics
Jun 2021 - Jun 2022 (1 year)
Provided L2 support for enterprise systems including Active Directory and Microsoft 365 administration, handling incident escalation and operational issues. Supported Azure AD (Entra ID), VPN, and MFA for enterprise users.
AT
Global IT Support Engineer
Atomit / Maxeon Solar Technologies
Oct 2020 - Jun 2021 (8 months)
Delivered global IT support across EMEA, APAC, and LATAM, focusing on Microsoft 365 mailbox management and remote troubleshooting. Managed ServiceNow tickets and supported SCCM deployment activities to maintain endpoint and environment operations.
MS
IT Desktop Support Engineer
Millennium Technology Services
Jun 2019 - Jun 2020 (1 year)
Provided onsite and remote desktop support, including printer setup via print servers and workstation deployment troubleshooting. Supported Active Directory user provisioning and access needs to keep end-user systems operational.
Education
Degrees, certifications, and relevant coursework
azylum hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
PhilippinesAuthorized to work in
Salary expectations
90k-150k PHP
Social media
Skills
Zscaler Internet Access (ZIA) AdministrationZscalerMicrosoft Exchange ServerMicrosoft TeamsMicrosoft SharePointAzure EntraSupport Active Directory User & Access ManagementActive DirectoryIncident ManagementTroubleshooting Infrastructure IssuesRemote SupportSSL InspectionSSL BypassMFASCCMGmailServiceNow Remote
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