Ayushi Mamgain
@ayushimamgain
Operations Analyst specializing in KPI reporting, process improvement, and data-driven decision-making.
What I'm looking for
I’m an Operations Analyst with 4+ years of experience in operational data analysis, KPI reporting, process improvement, and cross-functional stakeholder coordination. I turn messy operational inputs into clear, decision-ready performance reporting that leaders can trust.
In my recent role, I built and maintained operational reporting dashboards in Excel and Google Sheets to track real-time KPI metrics, delivering daily, weekly, and monthly seller-style performance reports with 99%+ accuracy. I also identify operational bottlenecks through analysis and work with operations, finance, and legal teams to improve delivery SLAs.
I validate and clean data across multiple stakeholder sources using SQL and Excel, ensuring accurate, reliable datasets for senior leadership decision-making. I’m comfortable managing multiple concurrent workstreams in fast-paced environments where precision and speed both matter.
Previously, as a Legal Analyst and Legal Associate, I analyzed large legal datasets to identify trends and inefficiencies and delivered structured insight reports to senior stakeholders. I’ve also strengthened my analytical impact through projects like an E-Commerce Sales Operations Dashboard and a Credit Card Transaction & Fulfillment Analysis dashboard—built to surface bottlenecks, SLA gaps, and performance patterns.
Experience
Work history, roles, and key accomplishments
Legal Analyst
Elevate Legal Services
Jan 2024 - Feb 2025 (1 year 1 month)
Built and maintained Excel/Google Sheets operational reporting dashboards for real-time KPI tracking, delivering daily/weekly/monthly seller-style performance reports with 99%+ accuracy. Analyzed workflow bottlenecks using SQL and coordinated with operations, finance, and legal teams to implement process improvements and improve delivery SLAs.
Legal Associate
Chambers of Satish Aggarwala
Sep 2021 - Dec 2023 (2 years 3 months)
Analyzed operational data from large legal datasets to identify trends and process inefficiencies, delivering structured insight reports to senior stakeholders. Managed multiple concurrent workstreams and stakeholders, including representing ICICI Bank in Court Receiver proceedings using high-stakes analytical judgement.
Education
Degrees, certifications, and relevant coursework
Udemy
Certification, Business Analysis
Completed The Complete Business Analysis Fundamentals on Udemy (Mar 2026).
Udemy
Certification, SQL
Completed the Complete SQL Training & Certification on Udemy (Mar 2026).
Delhi Metropolitan Education
BBA LL.B (Hons.), Law and Business Administration
2017 - 2022
Completed the BBA LL.B (Hons.) program at Delhi Metropolitan Education in Noida from 2017 to 2022.
Availability
Location
Authorized to work in
Job categories
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