Ayoola Roy

Built and maintained core integration layers for an AI-driven customer support agent, connecting the platform to SORs including Zendesk, Intercom, Kustomer, and internal tooling. Re-architected key features to move logic out of hard-coded flows and into implementation-manager dashboards, enabling faster configuration and reducing engineering dependency for customer rollouts.

Led backend architecture and core API development for TrustBlock's security and data services, supporting production traffic with consistently low latency and high reliability. Played a dual role as a partial smart contract auditor, reviewing protocol logic, identifying edge-case vulnerabilities, and collaborating with security teams to harden deployments before release.

Developed and executed comprehensive test cases for Yum! Brands, achieving 100% coverage, ensuring robust quality control for KFC; reduced critical defects by 40% during testing phase. Cooperated with project partners, including Contractor Campus, to conduct system analysis and design, resulting in a cost reduction of 50% for development.

Led backend team in building infrastructure instrumental in securing $4,000,000 in Series A funding. Integrated health insurance with a leading service provider in Africa, extending coverage to over 300,000 entrepreneurs.

Collaborated with product and marketing teams to redesign the onboarding process, improving user experience by 40%, and reducing latency to 100ms. Integrated Coinbase and Uniswap increasing payment options by 40% to drive customer conversion and boost revenue for 20,000+ users.

Designed and developed a Document Management System, currently used internally by over 10 banks, generating annual revenue 10 times higher. Integrated a crypto trading bot for a client, resulting in an 98% reduction in trading time, and helps execute trade based on clients strategy.

Bachelor of Science in Chemical Engineering from the University of Lagos, completed in February 2020.