IOImoleayo Ogunsanwo
@ayodaniel
Results-driven sales professional with expertise in negotiation and problem-solving.
NigeriaWhat I'm looking for
As a skilled sales professional, I have consistently demonstrated my ability to turn client challenges into opportunities for financial stability. With a strong background in negotiation and problem-solving, I have developed effective strategies that have led to significant sales increases and client retention. My expertise in empathic conversations, market research programs, and product demonstrations has enabled me to build strong relationships with clients and drive business growth.
In my current role as a Collection Specialist at Blue Ridge Microfinance Bank, I have identified opportunities for process system enhancement, resulting in an 80% improvement in collection effectiveness. I have also demonstrated excellent communication skills, negotiated payment plans with customers, and assisted in training new employees on billing procedures and effective account management.
Throughout my career, I have consistently achieved high levels of productivity, exceeded sales targets, and developed strong relationships with clients. I am a results-driven professional with a passion for sales and customer service, and I am committed to continuing to grow and develop my skills in these areas.
Experience
Work history, roles, and key accomplishments
Collection Specialist
Blue Ridge Microfinance Bank
Mar 2022 - Present (3 years 2 months)
Identified opportunities for process system enhancement, demonstrated excellent communication skills with customers, and negotiated payment plans with customers.
Call Centre/Online Recovery Officer
Brimon Century Limited Company
Sep 2022 - Present (2 years 8 months)
Managed a portfolio of cases, utilized customer service skills to ensure successful collection, and achieved increase productive level of call metrics.
Direct Sales Agent
Madas Finance Investment Company Limited
Jul 2021 - Sep 2022 (1 year 2 months)
Charged with account opening, income generation, and product offerings, and evaluated credit worthiness of customers.
Sales Officer
Cash and Carry
Jan 2016 - Mar 2019 (3 years 2 months)
Presented and maintained good product sales, established and developed positive business relationships.
Estate Sales Officer
BOD Properties
Mar 2019 - Jul 2020 (1 year 4 months)
Analysed the territory market potential, achieved agreed upon sales target, and expedited the resolution of customer problems.
Loan-Sales Officer
Bc-Kash
Aug 2015 - Jan 2016 (5 months)
Provided loans to customers through different means of negotiation, monitored customers database, and created reports to supervise loan defaulters.
Education
Degrees, certifications, and relevant coursework
LULagos State University
Bachelor of Science, Economics
2010 - 2014
Studied Economics, focusing on the principles of economics, financial systems, and market dynamics. Developed analytical skills and a strong understanding of economic theories and their applications.
Immaculate Heart Comprehensive Senior High School
High School Diploma
1998 - 2004
Completed secondary education with a focus on general studies, preparing for higher education and developing foundational skills in various subjects.
Modern Day School
Primary School Certificate
1992 - 1997
Attended primary education, gaining basic literacy and numeracy skills essential for further academic pursuits.
Availability
Location
NigeriaAuthorized to work in
Job categories
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