At Civil Service Commission (CSC), Kuwait, I lead and deliver IT projects spanning software enhancements, infrastructure upgrades, system integrations, and service improvements. I coordinate technical teams, vendors, and business users to move delivery forward.
I translate business needs into BRDs and SRS, manage UAT cycles and change requests, and oversee system interfaces and data flows on integration projects. I also maintain issue logs and report to management in line with PMO standards.
Earlier, across Civil Service Commission, ZAK Solutions, and Vodafone ADSL, I worked on network engineering tasks and supported infrastructure initiatives. I participated in SD-WAN, KIN/MADA network upgrades, and remote site rollouts, and configured Cisco network equipment.
My work has also included government connectivity modernization, API-based systems integration, biometric and fingerprint system integration, and kiosk deployments. I hold PMP, Cisco CCNP, Cisco CCNA, and CompTIA Security+ (CE) certifications.
